Procurement of furniture

We moved here in august to a ready furnitured flat. There are always little things lacking like a desk for the childs room, some shelfes for the bathroom and some furniture to relax in on our veranda.
Our company set up a meeting with a lady from a furniture shop the have a frame agreement with. She came to our flat and took measurements and notes and promised that she could deliver this within 2 weeks. This is 6 weeks ago - and I was done waiting. So yesterday i visited procurement, to get to know when something would happen. They called the lady, and the answer was - she could deliver in two weeks time! Procurement seemed very happy with the answer - but I had to ask how we would know that 2 weeks were 2 weeks and not some vague date in a distant future. They got a bit upset with me for asking this from our vendor. I guess it is awfully Norwegian of me to believe and demand that people keep their promises when it comes to deadlines?